Trust & safety leadership, without the full-time hire.
Ongoing abuse testing and incident review from someone who's run this function before. Coverage is tiered to how much surface area you have.
Tiered by company size — see below.
Is this the right starting point?
- Platforms too large to run on instinct but too early to justify a full-time Head of Trust & Safety.
- Teams that finished an Abuse Surface Audit and need someone accountable for seeing the fixes through.
- Leaders who want an experienced eye watching for abuse every quarter.
What typically triggers this engagement.
- Findings from a one-time audit lose momentum without someone accountable for follow-through.
- New features ship without anyone testing how they could be abused before launch.
- Incidents get resolved and forgotten instead of feeding back into stronger controls.
Where we look.
- Emerging abuse patterns across your existing flows, and whether controls still hold.
- New features and workflow changes, tested before they reach customers.
- Incidents and near-misses, reviewed for root cause instead of just closed out.
- Policies and escalation paths, kept current as the business changes.
Deliverables.
Recurring abuse testing
Ongoing testing against your live flows, month over month.
Pre-launch abuse review
New features and workflow changes tested for abuse potential before they ship.
Incident reviews
Root-cause reviews after incidents. The output is always a specific control change, something you can point to later.
Risk dashboard
A plain-language view of losses, findings, and open exposure between check-ins.
Policy and control updates
Escalation paths and controls kept current as the business and the abuse patterns change.
Recurring check-ins
Regular check-ins to review findings and what's changed since last time.
Coverage sized to how much surface area you have.
Under 50 employees
$4,500/month
Half a day per week
50–200 employees
$7,000–$9,000/month
One day per week
200–500 employees
$10,000–$14,000/month
1.5–2 days per week
What this replaces.
A full-time Head of Trust & Safety is a senior six-figure hire and four to five months of search. Fractional coverage starts at $4,500 a month and starts immediately.
How an engagement unfolds.
Alignment
Confirm priorities and what a productive engagement looks like.
Operating rhythm
Recurring testing, dashboard reviews, and incident follow-through become part of how the team already works.
Adjustment
Priorities shift as the business changes and new abuse patterns show up.
Boundaries and exclusions
- This is advisory and testing support — your team retains ownership and decision-making authority.
- This doesn't include 24/7 monitoring or on-call incident response, and it isn't an outsourced SOC.
- It doesn't replace the need for dedicated internal staff once the organization reaches sufficient scale.
- Sessions and testing run on a set schedule.
Common questions about this engagement.
Is this a replacement for a full-time hire?
It can be a bridge until you're ready to hire, or continue running alongside a new hire for an outside perspective on abuse. We'll tell you plainly which makes sense for your stage.
What if something urgent comes up between check-ins?
This runs on a recurring cadence. For anything urgent, we agree on exactly how it gets raised and handled before the engagement even begins.
Can we start here directly?
Usually this works best after an Abuse Surface Audit has established a baseline. We're direct with you about whether that's true for your situation.
Ready to talk it through?
A short conversation is enough to confirm whether Fractional Head of Trust & Safety is the right fit.